Water Damage

Whether the source of the water is a flood, broken plumbing or the act of extinguishing a fire, damage caused by exposure to water increases substantially if prompt action is not taken to contain it. Our Disaster Restoration Specialists use specially designed equipment capable of drying any structure and its contents.

We also have ample warehouse space available where we can store salvageable contents removed from the disaster scene, and perform restoration of the items as necessary.

We use the most advanced equipment and restoration supplies in our water damage restoration process, which includes:


Water removal


Debris removal


Temporary storage of contents at our warehouse as necessary during the restoration process


Structure drying, through air movement and dehumidification


Drying of carpet, wood flooring, and other types of surfaces (see Drying Carpet and Drying Wood Flooring, below)


Drying of contents, including documents


Structure damage restoration, such as replacing damaged drywall




Anti-microbial treatment to prevent mold

Please visit our Water Damage Tips page to learn what you can do to help contain the damage until our professionals arrive.

Drying Carpet

Here's what we consider when drying carpet:


Length of Time Carpet Was Exposed to Water:  Most carpets can withstand exposure to water for up to three days, but an immediate response to water exposure is critical to minimize damage. In most cases we can respond to your home or business within a few hours.


Age and Condition:  If your carpet is so old that it would be a better value to replace it than to attempt to restore it, we'll let you know. We use industry resources to help determine the value of your carpet.


Water Temperature:  The temperature of the water is also an important factor to consider. For example, hot water flowing from a broken hot water pipe can affect the glue used to hold carpet fibers together.


Type of Water:  Different types of water affect the restoration process in different ways.



Clean Water:  Water from a clean source with no debris.


Grey Water:  Water that is not clean, but is not hazardous, such as water from a washing machine or dishwasher.


Black Water:  Water that is hazardous and must be handled with caution, such as flood water and sewage backup.

After carefully discussing the above factors with you, we will help you make the right decision as to whether it is wiser to restore your carpet, or replace it. In most cases we are able to dry and restore carpet.

Drying Wood Flooring

Wood naturally holds water, up to 10% depending on the type of wood. And for short periods of time, it can absorb another 5% to 10% without showing any noticeable effects. But over time, excessive exposure to water will expand wood flooring, causing it to cup and crown. Once this occurs, restoration becomes very difficult.

Because wood flooring is so susceptible to damage from excess exposure to water, immediate and proper drying is critical. In most cases we can respond to your home or business within a few hours.